Support
Find answers to common questions or reach out to us directly.
Frequently Asked Questions
How does the AI planner work?
Tap the AI planner and describe your day in plain language — for example, “plan my afternoon around 2 hours of deep work.” Tickd turns your request into a real, time-blocked schedule on your timeline. You can type your request or tap the mic button to speak it.
Do I need an account to use Tickd?
No. Tickd works with no sign-up. Your tasks and schedule live on your device and sync across your Apple devices through your private iCloud account.
Does Tickd sync between my iPhone and Apple Watch?
Yes. Tickd uses iCloud (CloudKit) and WatchConnectivity so today’s plan stays in sync across your iPhone and Apple Watch. Make sure you’re signed in to the same Apple ID and iCloud Drive is enabled.
What is the Later inbox?
The Later inbox is a calm place to capture any loose idea or task without scheduling it yet. When you’re ready, drag it onto your timeline to turn it into scheduled time.
How do streaks and momentum work?
Tickd celebrates real progress with gentle streaks — designed to build consistency without guilt or nagging. There’s no penalty for an off day.
Is the microphone always listening?
No. The microphone is only used when you explicitly tap the mic button in the AI planner to speak a request. Speech is transcribed on-device using Apple’s speech framework. You can also skip the mic entirely and type instead.
What does Tickd Pro include, and how do I manage it?
Tickd Pro unlocks the full planning experience and is available as a monthly or annual subscription or a one-time lifetime purchase. Purchases are handled by Apple. You can manage or cancel a subscription anytime in Settings → your Apple ID → Subscriptions.
How do I restore my purchase on a new device?
Open Tickd, go to the paywall or Settings, and tap “Restore Purchases.” As long as you’re signed in with the same Apple ID, your Pro access will be restored.
Still need help?
We typically respond within 24 hours.
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