Support

Find answers to common questions or reach out to us directly.

Frequently Asked Questions

How do I start a recording?

Open Recordy and tap the large record button. You can pause and resume at any time. Tap the bookmark icon during recording to mark important moments you can jump back to later.

Can I record in the background?

Yes. Recordy continues recording when you switch apps or lock your phone. Make sure Background Audio is enabled in your device settings for Recordy.

How does transcription work?

Recordy uses Apple’s on-device Speech framework to transcribe recordings. After recording, tap the transcript icon to generate or view the transcription. You can edit, search, and export transcripts.

Can I record from my Apple Watch?

Yes. Recordy has a standalone Watch app that records directly on your wrist. Recordings auto-sync to your iPhone. You can also add bookmarks during Watch recordings.

How do I export recordings?

Open any recording and tap the share icon. You can export audio as M4A or transcripts as TXT/PDF. Use the standard iOS share sheet to send via AirDrop, email, or any other app.

Does Recordy sync across devices?

Yes. Recordy uses iCloud to sync recordings across your iPhone and Apple Watch. All data is stored locally first, then synced via your personal iCloud account.

What is voice-activated recording?

Voice-activated recording automatically pauses when it detects silence and resumes when you start speaking again. Enable it from the recording settings before starting a session.

Still need help?

We typically respond within 24 hours.

founder@heywrist.com